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Dogs do bark! If they bark only when someone walks by it is not a violation. However dogs that habitually bark, whine, or howl create a nuisance for the neighborhood. Barking that goes on for over six minutes is subject to an immediate $250 administrative citation when documented by the animal control officer. Call the Health and Inspections Department at 320-650-3164 if the dog is barking during business hours. The Animal Control Officer will investigate and notify the owner. Call the Police Department and request an officer be dispatched to the offending address if after hours. See attached information on
View and print a property record card for any parcel located within the city limits of St. Cloud through a property search on the GIS map. Instructions for accessing a property record card can be found here.
Your property taxes are paid to the County Auditor/Treasurer in the county where your property is located. In St. Cloud, your property could be located in Benton, Sherburne or Stearns County. For more information please visit their websites below or contact the county offices.
Homestead classification applies to properties occupied as primary residence by their owners or a qualifying relative. Classification as homestead may qualify the property for a reduced classification rate, reduced taxable market value, property tax refund and/or special program eligibility. For available homestead applications click here. For more information on the Homestead Classification click here.
If you have questions regarding your classification or estimated market value for your property, please contact your assessor's office to discuss your concerns. For questions regarding the formal appeal process please review this form.
The Minnesota Department of Revenue provides resources available to read or download right from their website. You can find their property tax fact sheets here.
This fact sheet explains why we have property taxes and how they are calculated for your property. Review the fact sheet provided by the Minnesota Department of Revenue.
Some property owners may qualify for a special program that may lower the yearly property taxes. Some of the programs are listed below. Contact your local Assessor's Office here for more information regarding these programs and how to apply.
Senior Citizens' Property Tax Deferral:
Building permits are required for room additions, decks (with walking surface over 6-inches above grade), porches, finishing basements, wood stoves, masonry fireplaces, interior modifications (including any work where existing framing is exposed), structure or non-structural renovations or repairs, demolition work, accessory structures over 200 square feet in area, re-roofing, re-siding, replacement windows (including window inserts), fences over 7-feet high and retaining walls over 4-feet high. Separate electrical, plumbing and mechanical permits are required for the installation, alteration, repair, relocation, replacement or addition to any wiring, piping, duct alterations, and any equipment, fixtures or appliances associated with those systems.
Click here for more information.
Review of permit applications ensures that your home meets zoning requirements such as lot coverage, setbacks and building height.
At this time refuse and recycle collection will remain the same. View the Refuse/Recycling/Yard Waste pages for more information.
No, don’t flush anything except toilet paper down the toilet. Even wipes or products marketed as “flushable” do not break down correctly in the collections system and can cause sewer backups in your home or neighborhood. To learn about preventing sewer backups visit the Preventing Sewer Backups page.
You can purchase a burning permit via our On-Line Services. Or you can locate a Burning Permit Application on our website and email or mail it to the Fire Department. You can email or call 320-650-3500 if you have questions.
All retail locations listed on the City’s Refuse Collection page still provide green bags for pick-up. Several of the grocery locations where bags are sold also offer delivery or curbside pick up – please call your retailer for more information.
You can pay your bill in our On-Line Services under Pay For.
If you smell a sewer odor inside your home, check your drains. Often drains will have water inside them, which creates a barrier that prevents odors from entering your home. If the drain is dry for some reason, there is no barrier for the smell to enter your home. To fix this, put water down all your drains. Make sure to check drains in your basement or laundry rooms as well. See Prevent Sewer Odors.
Yes, Ferguson Waterworks is scheduling water meter replacement appointments again. Ferguson continues to follow CDC and Minnesota Department of Health guidance and works closely with St. Cloud Public Utilities to ensure all required preventive steps are being followed. Effective immediately, Ferguson has implemented the following safety measures as it relates to interacting with customers during installation:
Learn more at our Water Meter Upgrade Page.
You can make payment in person at City Hall, mail a check to City Hall, or drop payment in the City Hall black drop box on the east side of the building. Please include the yellow slips that you received along with your check so that the City knows which property to apply the payment to. View the Special Assessments page for more information.
While it’s true the Coronavirus situation is ever-changing, the CDC is staying on top of best practices for safe traveling during this time. Wear a mask, practice social distancing by staying at least 6 feet away from others, and wash your hands regularly. View the St. Cloud Regional Airport website for more information. You can also view their FAQ’s.
What is Allegiant doing to help keep me safe? What are their policies?
View Allegiant Airlines Safety Protocol to learn about the steps Allegiant is taking to protect everyone’s health and safety.
St. Cloud’s Drinking Water treatment process has always, and will continue to remove and destroy viruses and bacteria. Drinking water is safe to drink during the COVID-19 outbreak. Learn more about Drinking Water Treatment process on the Water Treatment Process page.
Yes, the Airport is open! Visit the St. Cloud Regional Airport to learn about flights and be sure to check out their FAQ’s page.
Yes, the Building Safety Department is still performing building/plumbing/HVAC/electrical inspections. You can view the Building Safety pages for more information.
The city offers special pickups for disposal of large items such as couches, recliners, mattresses, box springs, carpeting, tables, lumber, etc. To view acceptable and non-acceptable items and how it works view the Special Pick-Up page.
Visit the FCC’s COVID-19 Consumer Warnings and Safety Tips to learn about current COVID-19 scams. View the IRS Coronavirus Tax Relief and Economic Impact Payments page for Stimulus Check information.
View the St. Cloud Police Department’s COVID-19 Scam Information page.
Visit the COVID-19 Business Resource page for the Latest Resources for Employers and Employees.
The sewer and water service lines are the pipes that run from the internal plumbing of a residence or building to the connection point of the City of St. Cloud’s sewer or water main. The owner is responsible for repair, maintenance, and replacement of their service lines. Please view the Preventing Sewer Backups page to learn more about maintaining your service line. Visit the Sanitary Sewer Related Information page or the Water Service Responsibility page to learn more.
You can find out what streets are closed in St. Cloud or the latest parking information by visiting StCloudParking.com.
City of St. Cloud, State and National news and FAQ information can be found on the Coronavirus Information Page. This page includes Stearns County, Minnesota Department of Health (MDH), CDC and CentraCare information.
Properties for sale/lease can be found using the Location One (LOIS) tool, which was developed in part with the MNDEED (MN Department of Employment and Economic Development).
Please view the hand hygiene for food handlers for more information.
Grills are not allowed on the decks or patios of apartment buildings. Electric grills also fall into this category.
Grills, and the fuel sources, are allowed to be used and stored further than 15' from the building.
More details on grill requirements
You can purchase a burning permit in person at Fire Station 1, lobby hours are Monday - Friday, 8:30 AM - 2:30 PM, or by mail. Permit application are available in a file box outside the lobby door if the lobby is closed.
Permit applications are also available online. Print the application below and send it with your payment to:
St. Cloud Fire Department101 10th Ave. NSt. Cloud, MN 56303
Please call (320) 650-3500 if you have questions pertaining to this application.
Call the Health and Inspections Department at (320) 255-7214 or visit our nuisance complaint page
Absent exceptional circumstances, anyone wanting to discuss their case with the prosecutor needs to appear at their scheduled arraignment date. A prosecutor will be there to discuss your case and attempt to resolve it. If you cannot make your scheduled arraignment, you need to contact Stearns County District Court at (320) 656-3620 and reschedule.
You may apply for a public defender. If you qualify financially, a public defender will be appointed (except for a petty misdemeanor level charge). You should apply for a public defender as soon as possible, by contacting Stearns County Court Administration at (320) 656-3620.
Attorneys from this office cannot give legal advice to citizens or defendant's calling with legal questions. In criminal prosecutions, the City Attorney's office represents the State of Minnesota. You have the right to consult with a private attorney or apply for a public defender.
It is up to the prosecuting authority whether the crime will be prosecuted. A crime committed against any person is a crime committed against at the people of the state. Our community and each of us individually deserve protection against criminal wrongdoers. For this reason, the court can compel testimony of a victim or witness to a crime. Should you have any reluctance about testifying in a case, please discuss your concern with the prosecutor handling the case. Call 911 to report witness tampering and after also call the City Attorney’s Office at (320) 255-7204 to speak to our Victims Coordinator.
Please note: We will not mail DVDs.
Methods for registering for a recreation program include:
Property iron stakes (typically 36-inch-long rods) are placed at the corners of the lot usually at or below grade, and sometimes can be found using a metal detector.
The city does not provide surveying services. Approximate property lines and dimensions can be found on the city’s interactive mapping site. Property Search
Once the zoning of your property is determined, you can find your setbacks in the Land Development Code.
For questions, contact the Planning and Zoning Department at (320) 255-7218. Property Search
Review the Fence Regulation Fact Sheet for more details.
Contact the Planning and Zoning Department at (320) 255-7218 for additional questions. Fence Regulation Fact Sheet
Data Request Form
The Information Desk hours of operation:Monday through Friday: 8:00 am - 4:30 pmSaturday and Sunday: Closed
Applicants for permits to purchase handguns must apply in person to the police department in the city in which they live. They must also present a valid Minnesota driver’s license or identification card with their current address. If the applicant does not live in a city, they must apply at the Sheriff’s Office of the county they reside. City of St. Cloud residents may apply for a Permit to Purchase (not a Permit to Carry) at the St. Cloud Police Department, 101 11th Avenue North, St. Cloud, MN 56303. The Information Desk is open from 8:00 AM to 4:30 PM, Monday through Friday.
Benton County Sheriff's Office (320) 968-7201Sherburne County Sheriff's Office (763) 241-2500Stearns County Sheriff's Office (320) 259-3700
The Stearns County Sheriff's Office, 807 Courthouse Square, St. Cloud, MN, currently has a drop-box for old/unwanted prescription medications in their lobby.
Currently the St. Cloud Police Department does not provide this service. The Stearns County Sheriff's Office does provide fingerprinting on Tuesdays and Thursdays from 8:30 am to 11:30 am. Call the Stearns County Sheriff's Office at (320) 259-3700 for more information.
Building tours are available by request. Please be sure to submit the request at least four weeks prior to the date of the tour.
Benton County Court: 615 Hwy 23, Foley, MN 56329 Phone: (320) 968-5205Sherburne County Court: 13880 Hwy 10 West, Elk River, MN 55330 Phone: (763) 765-4600Stearns County Court: 725 Courthouse Square, St. Cloud, MN 56303 Phone: (320) 656-3620
You can verify your garbage and recycling pick-up day by viewing the Route Locator or by calling (320) 650-2900.
City refuse and yard waste bags can be purchased at many convenience and grocery stores in St. Cloud. For a complete list, please visit the Refuse Collection page and click on the "Purchase Bags" tab.
When calling, please be ready to report the location by listing the street or avenue the pothole is located, and the house number or cross street nearest the pothole.
Potholes on state highways (Highway 23, Highway 10, Highway 15, Interstate 94) must be reported to the Minnesota Department of Transportation (MnDOT). MnDOT Potholes Webpage
Persons eligible for assessment reduction should contact the city's Special Assessment Clerk at 320-255-7212 within 10 days of the billing date of the special assessment bill.
A homesteaded property whose owner is 65 years of age or older or retired by virtue of permanent and total disability, and for whom it would be a hardship to make payments, may be eligible for a deferment of special assessments.
See Special Assessments Page for More Information
Please call the Special Assessment Clerk at 320-255-7212. They can calculate the interest owed and let you know your payment.
Please include your email address and a note requesting a receipt with your payment and assessment slips and the receipt will be emailed to you.
Consumption may be high for many reasons. If a bill is estimated too low for a length of time, an actual meter reading may result in a large increase. More people may be living in the household. During the summer, water consumption may be higher because you are watering the lawn or garden, or an outside hose may be left on. A leak in the residence may also lead to high consumption. Click here for more information about common causes of leaks.
By state statute (MN Stats 116A.22; 279.01; & 444:075 subd 3[c]), and city ordinance code (245:10; 575:01, 20) all utility bills are sent directly to the property owner or his/her authorized agent (property management company). [Property owners must complete a "Relative Homestead/Property Mgmt Authorization Form" if you wish to have an authorized agent receive the bill instead of you.] The owner shall be liable for water, sewer, and refuse services supplied to the property, and any unpaid charges shall be a lien upon the property. It becomes the responsibility of the property owner/authorized agent to forward any bills to the tenants as the charges remain with the property.
Toilet leaks are leaks in which water from the tank seeps into the toilet bowl. From there, the water goes into the sewer system. If you can hear the toilet running or need to jiggle the handle to get it to stop running after you flush, you have a toilet leak. Sometimes you cannot hear the leak, however. To determine if you have a leak, place a dye tablet or food coloring into the tank and do not flush the toilet for about an half an hour. If the dye coloring has seeped into the stool from the tank, the flapper is leaking and needs to be replaced. Local hardware stores carry new flappers for about $5.00, complete with installation instructions. If you have more than one toilet, either do the dye test for all of them, or turn the toilets off one at a time, and do the overnight reading again. This may take a few nights to work out. Click here for more information about common causes of leaks.
You will need to check every plumbing fixture on your property, i.e., sink and tub faucets, outside sprinkler system, washer, water softener, etc. You will need to shut off the water supply to each fixture, one at a time and check the water meter for movement. If movement on the meter stops when the valve is shut, you will know that is the fixture that has the leak. There may be more than one leak at your property. Click here for more information about common causes of leaks.
Utilities are billed bi-monthly *NORTH side on the odd months (Jan., Mar., May, Jul., Sep., Non.) *SOUTH side on the even months (Feb., Apr., Jun., Aug., Oct., Dec.) Bills are sent out by the 5th of each month and are due on the date stated on your bill. Water is billed based on meter readings or estimated according to historical usage if no reading is obtained.
Please contact the Utility Billing office at 320/255-7211 or email our office to request another copy of your bill. If you didn't receive it by your e-mail account, please check your junk e-mail folder or your deleted items to make sure that it didn't copy into those locations.
You may question the basis for one or more of the charges shown on your bill. If you'd wish to discuss your bill, please call Utility Billing at 320-255-7211, or email our office.
If your bill was over or under estimated, you can call Utility Billing (320-255-7211) to request a technician come out and get a current/correct meter reading and an adjustment can be made to that reading if necessary.
On July 1st of every year any unpaid utility balances more than 30 days past due will be notified of delinquency. You will be given a certain amount of days (as stated in the letter mailed to you) to get this delinquent balance paid. If still unpaid, your name/account will be added to the delinquent utility assessment roll, which becomes part of a public record furnished to the City Council for consideration at a future meeting, at which time a public hearing date will be set to consider the final assessment roll. Accounts included on the delinquent utility assessment roll adopted by the City Council will incur a certification fee of $50.00 (and will begin accruing daily interest as of this approval date). Any utility account included on the delinquent utility assessment roll with balances remaining as of November 1st will be forwarded to the County Auditor's office for collection with your property taxes payable the following year, along with interest accrued from the date the Council adopted the assessment roll.