Sewer Backups

Property owners experiencing a sewer backup may call the following:

  • Infrastructure Services
    Phone (320) 255-7286
    Monday - Friday: 8:00 a.m. to 4:30 a.m.
  • St. Cloud Water Treatment Facility    
  • Phone (320) 255-7225
    After hours, weekends and holidays
Map of the City of Saint Cloud's Sanitary Sewer System

Blockages in the City's Sanitary Sewer System

City crews will be dispatched to assess the situation. If it is determined that no blockage or restrictions exist in the City's sanitary sewer system, the property owner is advised to contact a professional plumber or drain cleaning service to have the private sewer service inspected. The City cannot make a recommendation for drain cleaning services. A property owner may wish to obtain several estimates.

Problems in a Private Sewer Line

 Property owners should be aware, if the problem is in the private sewer line, property owner is responsible for clearing any blockage in the service line between the home and the City sanitary sewer main. This includes debris and tree roots. The property owner is also responsible for cleaning and repairing any damage done to the property by the backup.

Many homeowners' insurance policies include sewer backup coverage. If you are concerned about the possibility of a sewer backup and want to ensure that you are covered, the City urges you to check with your homeowner’s insurance company regarding the availability of sewer backup insurance.

Learn more about Sewer Lateral Repair